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MetroPipe VPN Review- Is This a Good Buy?

MetroPipe is an internet protection provider that, launched in 2002. The company offers a secure VPN solution (known as Tunneler) which aims to keep your internet activities totally private and secure.


System Configuration

MetroPipe VPN has a client software that offers an ease of access of its services by configuring the system automatically. It offers a user friendly interface that holds up a single-click functionality to link up to the servers. For a manual configuration, there is no supported documentation provided along with this service, so users might need to work out for the same on his own or contact a customer care executive.

Protocols Supported

MetroPipe’s Tunneler solution is suited to be used with Windows (XP, Vista, 7), Mac OSX (10.2 and above) and Linux (Ubuntu and other implementations) operating system programs.

Server Locations and Site Access

MetroPipe has multiple VPN servers in the United States of America. With the help of MetroPipe’s VPN solution, one can access to  Skype, Twitter, Facebook, Gmail, Vonage, YouTube, Google Voice and gaming sites from your corporate network and countries such as UAE, China, Saudi Arabia, Bahrain, Kuwait and Brazil. Moreover, it would be soft to unlock premium US streaming sites like Netflix, Hulu, ABC, NBC, Fox TV, CBS, HBO Go, MTV, Amazon Prime, Pandora, Vudu, CWTV, NFL, MLB, Xfinity and Dramafever from abroad since these are available just to those people having US IP addresses.

VPN Speed and Bandwidth

MetroPipe delivers unrestricted bandwidth and unlimited speed to its customers. The speed and bandwidth on offer is suitable for activities like streaming, downloading, FTP, VOIP and online gaming. The actual speed available would depend along the speed provided by your ISP and your current position so can expect a noticeable dip in speed while using the service.

Privacy and Security

MetroPipe delivers its VPN solution through the OpenVPN protocol. The protocol is 100% unbreakable, but it is not even compatible with all devices (mostly with mobile devices like Smartphones and tablets). The service secures all kinds of online activities (FTP, messaging, browsing, VOIP and emailing) and even protects your personal data from hackers and sniffing programs when you are connected to a low security wireless network at the public park, airport, mall, hotel or library.

Customer Support

The company provides client support through electronic mail and Skype. Skype customer service is offered through voice, FTP and text options. Still, a great deal of customers have complained almost the caliber of support and turnaround time, so be prepared for doing some troubleshooting on your own if you are facing persistent technical problems.

Packaging and Pricing Options

MetroPipe’s Tunneler PRO VPN service is available from $59.95 for 6 months ($99.95 for 1 year and $179.95 for 2 years). The company also offers a proxy based privacy solution (Tunneler Gold) starting from $29.95 for 6 months. The company does not provide a free trial so it is impossible to test the quality of the service without investing money. Although the fellowship provides a 5 day money back guarantee, a batch of customer complaints are floating online is alleging that the company did not refund money even when the clients were unable to utilize the service.

Final Outcomes

The MetroPipe VPN service clearly is a high risk proposal. Though, the customers find various relaxing features of MetroPipe VPN, as it is easy to install and keeps no malware logging due to its rich engineering, the company’s VPN plans are expensive, but  the support is slow (or non-existent at times) and the company may have ripped off some of its customers.


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